The philosophy of Portway House encourages our residents to make their rooms personal, making this a home from home. Our team will be more than happy to help you. This is your own personal space and our rooms are furnished to high standards by an experienced interior design team. If you would like to change or add any furniture, we can source this for you at an additional cost.
Each room is provided with a profiling bed, with enhanced positioning and excellent postural support. All beds have optimised mattress platform, to reduce shear or friction. We use noodles mattress’ which has been designed to reduce the risk of pressure damage, if you require an extended period of time in bed.
Your bed linen, towels and dressing gowns are provided by Portway House. We provide a laundry service, included in your room cost. Please ensure all items of clothing are labelled with your name are machine washable and suitable for tumble drying. For an extra cost we can arrange for a dry-cleaning service.
All of our rooms have en-suite facilities with walk in shower rooms, in addition there are two wellness spa facilities available, with sensory lighting to create the ultimate relaxation experience. If you find bathing difficult, our team are trained to provide respectful and dignified assistance according to your individual mobility needs.
We have a state-of-the-art call system for your peace of mind, should you require assistance any time of the day or night. The call system is easy to use and will alert a member of our team, who will attend to your need in a timely manner.
We are able to arrange a daily delivery of your favourite newspaper or magazine, the cost can then simply be added to your monthly bill.
We encourage social interaction and companionship in one of our comfortable lounges, reception area or large balconies. These areas can be utilised for family events or recreational activities.
In addition to our lounge diners, we have kitchenettes on each floor, and a cinema room is available on our first floor for all of our residents to enjoy. Our team will be more than happy to help you utilise the facilities.
Situated on the third floor, we offer a sensory Namaste wellness suite, this is a place where residents can go and relax and make use of the facilities to enhance your experience with us.
We offer restaurant style fine dining for all meals, your personal preferences will be taken upon arrival. Your meals will then be delivered to your table in the dining room or into your room, dependant on your personal choice. Our chefs provide traditional home cooked meals with recommendations from trained nurses and dieticians, taking into account your cultural or religious and specific dietary requirements.
If you would like your loved ones to enjoy a special occasion meal with you please feel free to speak to the manager, who will be happy to facilitate this for you.