On 19 July 2021 most restrictions, related to the coronavirus pandemic were lifted.
However, we must keep some restrictions in care homes to protect your loved ones and our staff. Care home residents are some of our most vulnerable citizens. Vaccines provide a high level of protection but we are still seeing some outbreaks of coronavirus in our care homes, with instances of serious illness. Therefore, we would appreciate you following the guidance below.
In the event of an outbreak visiting will immediately stop for 14 days. After the last confirmed or suspected case(s) were identified in a resident or staff member. An outbreak is classed as two or more confirmed cases. Window visits can continue in the event of an outbreak.
We are asking visitors to be supportive of Portway House and recognise that we will need to ‘share out’ visiting appointments so everyone gets the chance to have one.
If you have any other questions or queries about visiting your loved ones please contact the care home manager.
Thankyou in advance for your patience and cooperation. We will continue to work hard to support and improve all aspects of visits with our residents. As clinical advice changes, we hope to remove further visiting restrictions.
The latest guidance on care home visiting updated 16 July 2021 is available on
The summary of guidance for visitors updated on 16 July 2021 is available on
Staff Showing their Vacination Cards
Our new Visitors Pod now installed
Vacinnes have now been administered throughout the home